DMCA Copyright Policy

WAVE Online, LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. This page explains how to submit takedown notices and counter-notices, and our repeat-infringer policy.

Designated Copyright Agent

Send DMCA takedown notices to our designated agent registered with the U.S. Copyright Office:

• Email: [email protected]
• Postal: WAVE Online, LLC, Attn: DMCA Agent, [NYC operational address]
• USCO directory: https://www.copyright.gov/dmca-directory/

Takedown notice requirements (17 U.S.C. § 512(c)(3))

A valid takedown notice must include:

1. Physical or electronic signature of the copyright owner or authorized agent
2. Identification of the copyrighted work claimed to be infringed
3. Identification of the allegedly infringing material with sufficient detail to locate it (URL preferred)
4. Your contact information (name, address, phone, email)
5. A statement of good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement, under penalty of perjury, that the information is accurate and you are authorized to act on the copyright owner's behalf

Service-level commitment

WAVE processes valid takedown notices within 24 hours. Automated acknowledgment within 1 hour. We notify the affected user, remove or disable access to the material, and forward your notice to them.

Counter-notice (17 U.S.C. § 512(g))

If you believe content was removed in error, you may submit a counter-notice. After receipt of a valid counter-notice, WAVE will restore access in 10–14 business days unless the original complainant files suit and provides notice. Submit counter-notices to the DMCA agent above.

A valid counter-notice must include all elements required by 17 U.S.C. § 512(g)(3), including consent to jurisdiction in your federal judicial district (or, if outside the U.S., the Southern District of New York).

Repeat-infringer policy

Per Section 512(i), WAVE maintains a 3-strike repeat-infringer policy. Strikes accumulate across all WAVE products tied to a user account or organization:

• Strike 1: Warning + content removal + 7-day acknowledgment requirement
• Strike 2: 30-day suspension of upload + monetization features
• Strike 3: Permanent termination of account; revocation of API keys; 12-month ban from creating new accounts at the same organization

Misrepresentation liability (17 U.S.C. § 512(f))

Knowingly material misrepresentation in a takedown notice or counter-notice subjects the sender to liability for damages, costs, and attorneys' fees. Submit notices in good faith only.

For other intellectual property claims

Trademark, right-of-publicity, and other IP claims (not copyright) should be sent to [email protected]. See also our Acceptable Use Policy.